Coastal Bridge Health LLC

(“Coastal Bridge Health,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website to learn about our services, access resources, or request appointments.

Information We Collect

When you use our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and other information you voluntarily provide when completing contact forms, appointment requests, or inquiries.

• Non-Personal Information: Browser type, device information, IP address, and website usage data collected through cookies or analytics tools to improve website performance and user experience.

How We Use Your Information

Information collected through the website may be used to:

• Respond to inquiries or requests for information

• Schedule or coordinate appointments and consultations

• Provide access to resources related to ABA and related services

• Improve website functionality, content, and user experience

• Communicate important updates related to services or policies

Healthcare & HIPAA Notice

Our website is not intended for the submission of protected health information (PHI). Please do not submit sensitive clinical or diagnostic information through website forms. Any healthcare services provided by Coastal Bridge Health LLC are governed by separate HIPAA-compliant privacy practices that will be shared with clients during intake.

Cookies & Analytics

We may use cookies or similar technologies to analyze website traffic and improve functionality. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Information Sharing

We do not sell, trade, or rent personal information. Information may be shared only when necessary to:

• Respond to your request or appointment inquiry

• Comply with legal obligations

• Protect the rights, safety, or security of Coastal Bridge Health LLC and its users

Data Security

We take reasonable administrative and technical measures to protect your information. However, no website or electronic transmission can be guaranteed to be 100% secure.

External Links

Our website may contain links to external websites or resources. Coastal Bridge Health LLC is not responsible for the privacy practices or content of third-party websites.

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact:
Coastal Bridge Health LLC.

SMS/Text Messaging Privacy

Coastal Bridge Health LLC may offer text messaging as a convenient way for patients, parents, legal guardians, authorized representatives, and other individuals to communicate with our organization and receive administrative information related to services.

If you provide a mobile telephone number and consent to receive text messages, Coastal Bridge Health LLC may send messages regarding appointments, scheduling information, intake and onboarding, requested documentation, service availability, care coordination, insurance or authorization matters, account-related information, and other administrative communications related to our services.

Participation in our SMS program is voluntary. Consent to receive text messages is not a condition of receiving healthcare services from Coastal Bridge Health LLC. Message frequency may vary. Message and data rates may apply.

Privacy and Protected Health Information

Coastal Bridge Health LLC respects the privacy of our patients and handles protected health information in accordance with applicable privacy and security requirements, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as applicable.

Text messaging may not always provide the same level of security as other methods of communication. We therefore limit the information included in text messages when appropriate and may direct you to another communication method when sensitive or detailed health information needs to be discussed.

Please do not send sensitive medical, clinical, financial, or other confidential information by text unless specifically instructed to do so through an approved communication method.

Mobile Information and SMS Consent

Mobile telephone numbers, SMS opt-in information, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information to service providers that assist Coastal Bridge Health LLC in providing communications or operating our services when permitted by applicable law and subject to appropriate privacy, security, and contractual safeguards.

SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Opting Out and Assistance

You may opt out of SMS communications at any time by replying STOP to any text message from Coastal Bridge Health LLC. After submitting an opt-out request, you may receive a confirmation message acknowledging that you have been unsubscribed.

For assistance with text messaging, reply HELP or contact Coastal Bridge Health LLC directly.

Opting out of text messages does not prevent Coastal Bridge Health LLC from communicating with you through other appropriate methods when necessary or permitted by law.

Website Use Acknowledgement

By using this website, you acknowledge and agree to the following:

• The information provided on this website is for educational and informational purposes only and does not constitute medical, psychological, or behavioral treatment.

• Accessing this website or submitting a request does not establish a client-provider relationship.

• Appointment requests submitted through the website are not guaranteed until confirmed by Coastal Bridge Health LLC.

• You understand that electronic communication carries some risk and agree to use the website at your own discretion.

• You agree not to submit confidential or sensitive clinical information through website forms.

Continued use of this website indicates your acceptance of this Privacy Policy and Website Use Acknowledgement.